Warranty

Warranty Coverage

Maintaining your new home is important, and we help to make it easy. Our homes come with a 2-10 Home Buyers Warranty, the most comprehensive warranty coverage in the homebuilding industry.

Should you have a problem with your home after purchase you can submit a warranty request directly to our customer service team by filling out the form below. Multiple items should be entered separately, clicking “submit” after each. You may then click the “back” button on your browser to return to the form where your contact info will remain. Only the last two fields need to be edited for each subsequent request.

Our Customer Service Manager will contact you back within 24-48 hours of submitting the warranty request. Weekend/holiday calls will be returned the following business day unless as an emergency.

Warranty Partners

If you have an immediate problem when our office is closed the fastest way to obtain service is to contact one of our warranty partners directly using the numbers below.

These numbers are provided for the mechanical components for your home and all service requests remain subject to final warranty approval by Home South Communities.